Levels of care at Bupa
At Bupa, we prioritise comfort, safety, and overall well-being of our residents. Feel free to reach out to us for any questions or to arrange a visit. We're here to provide the best care possible for your loved ones.
View care suites by location
Rest home
At rest home level care, individuals may require help with things like personal hygiene, meals, and medication. Some may have some memory loss or a form of dementia, which can usually be supported, providing a safe environment. It is suitable for those who can generally mobilise independently with supervision or minimal assistance (i.e. using a walking frame).
Hospital care
Hospital level care in New Zealand is a type of care for older people with complex medical needs that go beyond what rest home level care can provide. This includes people with chronic health conditions, potential cognitive decline, limited mobility, or those recovering from illness, surgery, or injury who require regular clinical support and oversight.
Dementia care
Dementia level care is a specialised level of residential care for older people living with a diagnosis of dementia. This level of care is for people who can no longer safely manage at home, or in rest home level care. At Bupa, dementia level care is delivered in secure, purpose-built communities designed to promote safety, routine, and comfort.
Psychogeriatric care
Psychogeriatric level care (also known as specialist dementia care or D6) is for people living with advanced dementia and associated behavioural or psychological symptoms. This may include severe confusion, aggression, agitation, or significant mental health challenges that cannot be safely supported in rest home or hospital level care settings