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Accessibility

Bupa is committed to providing all of our users with equal access to our information.

With accessibility as an integral and essential aspect of the design and build of our websites, we employ universal design principles that ensure our web pages can be viewed and navigated effectively by all of our users, independent of the device they are using.

Our accessibility standards are in accordance with the Web Accessibility Initiative (WAI) - the internationally recognised standard produced by the World Wide Web Consortium (W3C). We aim to comply with all WAI priority one checkpoints.


Customising our Bupa websites

Bupa website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

Customising settings in:


Navigating our Bupa website

Our website contains many links to useful information which are underlined to make them easily noticeable. Links to non-Bupa websites and downloadable files such as PDF and Word will open in new windows. When your mouse hovers over these links, a short descriptive text box will appear, notifying you that a new window will be opened.

For non-mouse users and those that use screen readers, Bupa website pages can be accessed using your standard keyboard shortcuts and links are made as descriptive as possible.


Help with downloads

Our content may contain links to PDF files and you will need Adobe Reader installed on your computer to open these.

Download the Adobe Reader from the Adobe website.