Before you come to live in the retirement village you sign an Occupation Rights Agreement (ORA). This specifies the terms and conditions of your stay in the village. It describes the services available to you in the village. To help make this an easy transition, your village manager will be there to ensure you and your family feel comfortable when you settle into your new home.
Under our standard ORA:
- When you leave, your home will be marketed by the village manager. This assists a new occupant to be found for your villa or apartment.
- Bupa is responsible for marketing, so you and your family don't have to organise this. Bupa will pay all marketing and advertising costs. No sales commission is payable to us when a new occupant is found.
If you have purchased a cross lease title to a unit in our Remuera Retirement Village, you or your family are responsible for marketing and selling the unit at your own cost. There may be real estate agent’s commission payable.