Remuera Retirement Village

Please contact us if there is something not covered here.

• Can I make alterations?

  Alterations for reason such as a disability may be arranged with managements approval. You will be required to cover all costs associated with the alteration. You may be required to revert the unit to its original state (at your cost).

• Can friends and family stay over?

  Yes, you are welcome to have visitors to stay for up three weeks and thereafter with the village manager's approval.

• What do the weekly fees cover?

  Residents pay a village weekly fee, monthly in advance, which is calculated as a proportion of the cost of the village outgoings. This fee includes costs such as rates, insurance, rubbish collection, security patrols, lawn & garden maintenance and will vary by facility.

• What does the deferred management fee cover?

  The deferred management fee (also known as the amenities fee) represents a contribution towards the provision of accommodation and communal village facilities and buildings.

• What are my rights if the village got into financial difficulty?

  Residents are protected through a first ranking mortgage with the Village's Statutory Supervisor. They hold first ranking mortgage over the village land in order to ensure priority and security for the rights of all residents. The statutory supervisor also ensures the operator of the village acts in accordance with the Disclosure Statement and the village is run in a financially responsible manner.

• How long is the 'cooling off' period once the contract is signed?

  As per the Retirement Villages Act, the cooling off period after an Occupation Right Agreement has been signed is 15 working days.

• When leaving Remuera village, what is the process for units being sold and can the resident or their families participate in the sale?

  You or your family are responsible for marketing and selling the unit at your own cost. There may also be real estate agent’s commission payable.

  On resale you will be paid the purchase price minus the Amenities Fee, legal fees, and any other monies owing to Bupa.

  The prospective resident must meet the normal entry criteria of the village.