Bupa New Zealand is one of the leading residential aged care providers.
With 40 care homes around New Zealand, you can trust Bupa to provide a wide range of residential care options, tailored to suit your needs.
Video Series
Understanding the journey to care
We're here to help you with care and advice as you start your care home journey. Find out about the help available and what you'll need to consider when you're looking to move to a care home.
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Hear from our Bupa families
Aged care testimonial
Bhaadie and Roy's story
Bupa residents Helen, Bhaadie and Roy enjoy quality of life and independence while embracing the security and peace of mind that care home living offers.
Aged care testimonial
Sharon's story
Bupa was a natural choice for Sharon’s mother-in-law Kamal and husband Suresh, with peace of mind for the family that Kamal’s care needs are met, alongside continued retirement living for Suresh.
Aged care testimonial
Jean and Bruce's story
Jean and her family wanted peace of mind and security for her. She says the care she receives is “top notch” and she’s very happy in what she calls her “new home”.
Aged care testimonial
Nicole's story
Bupa was the natural choice for Nicole’s vibrant father Gary, who lives with cognitive decline. With the right people around him, Gary transformed from rarely moving to literally dancing down the hallway.
Aged care testimonial
Dianne's story
Bupa’s person first, dementia second philosophy was essential in Dianne’s decision to move her husband Billy to a care home. She and Bupa have worked together to ensure Billy gets the care he needs.
Aged care testimonial
Adrian's story
Trusting Bupa to care for his wife of 50 years was not a decision Adrian made lightly, but Yvonne’s level of care and relationship with the team has given her a second family, and Adrian peace of mind.
Levels of care at Bupa
Rest home
At rest home level care, individuals may require help with things like personal hygiene, meals, and medication. Some may have some memory loss or a form of dementia, which can usually be supported, providing a safe environment. It is suitable for those who can generally mobilise independently with supervision or minimal assistance (i.e. using a walking frame).
Hospital care
Hospital level care in New Zealand is a type of care for older people with complex medical needs that go beyond what rest home level care can provide. This includes people with chronic health conditions, potential cognitive decline, limited mobility, or those recovering from illness, surgery, or injury who require regular clinical support and oversight.
Dementia care
Dementia level care is a specialised level of residential care for older people living with a diagnosis of dementia. This level of care is for people who can no longer safely manage at home, or in rest home level care. At Bupa, dementia level care is delivered in secure, purpose-built communities designed to promote safety, routine, and comfort.
Psychogeriatric care
Psychogeriatric level care (also known as specialist dementia care or D6) is for people living with advanced dementia and associated behavioural or psychological symptoms. This may include severe confusion, aggression, agitation, or significant mental health challenges that cannot be safely supported in rest home or hospital level care settings
Featured Care Homes
Moving to a care home is usually something you think about when you need more help and care with everyday things and we understand this can be a difficult time.
At Bupa, we care about your individuality. Our person centred approach means we take the time to get to know you, so we can tailor your care to meet your needs. Our team will be happy to take you through the process for moving into a care home and discuss any concerns you may have when you come in for a tour.
Contact us on 0800 60 80 99 or email us to book a tour today.
Explore Bupa Villages by location
Where to start
We're here to help you with care and advice as you start your care home journey.
Where to startCare options available by locations
We have 40 care homes around New Zealand. Browse our homes by region
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