FAQs

Alterations for reason such as a disability may be arranged with managements approval. You will be required to cover all costs associated with the alteration. You may be required to revert the unit to its original state (at your cost).

Yes, you are welcome to have visitors to stay for up three weeks per year and thereafter with the village manager's approval.

Residents pay a village weekly fee, monthly in advance, which is calculated as a proportion of the cost of the village outgoings. This fee includes costs such as rates, insurance, rubbish collection, security patrols, lawn & garden maintenance of the common areas and will vary by facility.

The entry cost gives you the right to live in the unit for their lifetime or as long as they choose as well as use the services and communal areas in the village.

The deferred management fee (also known as the amenities fee) represents a contribution towards the provision of accommodation and communal village facilities and buildings.

Residents are protected through a first ranking mortgage with the Village's Statutory Supervisor. They hold first ranking mortgage over the village land in order to ensure priority and security for the rights of all residents. The statutory supervisor also ensures the operator of the village acts in accordance with the Disclosure Statement and the village is run in a financially responsible manner.

Change of mind guarantee*. If you decide village life isn’t for you during your first 90 days, that’s fine, you can cancel and be repaid your capital, no questions asked.

* These do not apply to Remuera Retirement Village

We will market your apartment and on resale refund the money you paid minus the Amenities Fee, and any other monies owing. Residents are welcome to introduce a prospective resident as long as they meet the normal entry criteria of the village.

If your unit has not been sold within six months of your licence termination, we will pay interest on your exit entitlement. We are happy to provide more information about this and answer any questions you have.

* These do not apply to Remuera Retirement Village