COVID-19 Updates

Grocery/Meals Info

Groceries & Meals - Useful Information

As the COVID-19 outbreak continues, the care and safety of our residents, relatives and our people remains our priority. In line with the increased alert levels for NZ, people over 70 years of age are now being encouraged not to visit the local supermarkets if this can be avoided. This may be a very stressful time for both residents and relatives, but rest assured that we are doing everything we can to help support our residents, relatives and families. 

While our services may differ from village to village, our aim is for residents to have access to a range of grocery and meal choices at home:

  • If friends or family are happy shop for groceries and other essentials, these can be dropped off at the village during normal village hours.
  • If residents have any concerns about groceries, supplies or accessing the items they need to make this time more comfortable and connected, we are here to help – please get in contact through your usual village channels.


Below are some options to get groceries and meals safely to your loved ones:

Bupa Meal Service

We are offering an adapted and appropriate care home meal service for retirement village residents where needed. We will be using disposable plates with a designated drop off point for meals and other infection prevention control measures to keep our residents and people as safe as possible.


Countdown online shopping - Priority assistance

Countdown is now offering a Priority Assistance Service for customers over 70.
Countdown Online:

You will need to register and apply for this service online. If you are not able to do this yourself, please ask a family member or friend to register you for online shopping and complete this form on your behalf.


FED - Readymade meals, delivered to your door

FED offers fresh and healthy chef-prepared readymade meals. You need to sign up and place your order on the FED website to get meals delivered to your door.


FoodBox - Fresh produce, delivered to your door

Foodbox is a fresh food delivery company. They supply the best seasonal products to your door. There are several different food box options to choose from to suit your needs. To access this service visit


WOOP - Fresh food meal boxes, delivered to your door

WOOP makes cooking dinner easy by delivering the pre-prepared fresh ingredients with recipes in the exact proportions you need to make delicious and healthy dinner. There are different options to suit your needs. You can order through


HelloFresh - Fresh food meal boxes, delivered to your door

Fresh ingredients and easy-to-follow recipes straight to your doorstep, so you can enjoy stress-free home cooking. There are different options to choose from to suit your needs. You can order through


Student Volunteer Army – Essential grocery delivery

The Student Volunteer are delivering essential groceries to over 70’s. This service has started in Christchurch, with more locations coming soon. Visit their website to register



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