Bupa wins EEO Cultural Celebration Diversity Award 2015

This Cultural Celebration Award celebrates innovative responses to cultural and ethnic engagement in the workforce. A diversity of cultures, customs and ethnicities add skills and innovation not only to an organisation but to the New Zealand economy. In addition, New Zealand’s workforce is comprised of an increasing number of family/whanau structures and support systems which, when recognised and encouraged, add significantly to employee engagement and productivity. At Bupa, championing its diverse voices is at the heart of its culture. Respect and dignity for the whole person is the driving ethos behind the delivery of Bupa’s person centred care – and this begins with its people. Bupa employees come from over 60 cultural backgrounds and Bupa leaders firmly believe that celebrating cultural diversity helps Bupa deliver better care.

“With New Zealand’s growing diversity as a nation, engaging and celebrating diversity in the workplace is essential for the future.” said Julia Wiegandt-Goude Bupa’s Director of People. “We are incredibly proud of the work our people do in caring for our residents and customers and this award also acknowledges the great work they do.”
With over 4500 employees, Bupa takes a holistic approach to championing diversity by promoting a range of national and local events to help foster positive cultural connection and celebrate people of diverse backgrounds. Flexible training and career opportunities empower employees to contribute their unique voices to their work. The in-house Personal Best programme celebrates the individual perspectives and abilities of employees, outside of their usual job parameters.
Many Bupa care homes – including Sunset Rest Home and Rossendale Care Home – have turned around employee engagement levels by finding ways to encourage the respect and celebration of cultural differences.

Sunset Rest Home holds World Days where team members gather to celebrate their cultures.  Rossendale organises regular Cultural Days for employees to share their customs through food, dress and stories. Individual needs are heard and respected, for example, Muslims at Rossendale are encouraged to take time to pray when they need to.
Bupa as an organisation recognises that nurturing and valuing a multi-cultural workforce enables its people to have the confidence to bring their unique skills and perspectives to their work, allowing them to better connect with residents and customers and provide truly person-centred care.
“I’m delighted that Bupa has been recognised for the work we do which is in service of our residents and customers. The Cultural Celebration Award is a tribute to the truly extraordinary work our people do each and every day.” said Grainne Moss Managing Director.


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