Our culture

We know that Bupa’s success story is due to its people. So we believe that it is vital to recruit the right people – those that share our commitment when it comes to taking care of the lives in our hands. Bupa’s culture is about achieving great results by working together with our customers, clients, residents, work colleagues, business partners and stakeholders.

Our purpose of longer, healthier, happier lives is why we exist.

The Bupa Promise - know me and my needs, help steer my decisions, be there when I need you - describes what we aim to deliver for our customers every day.

Our 7 values - passionate, caring, open, authentic, accountable, courageous and extraordinary - are how we deliver the Promise.  


People love working at Bupa.

In 2013 Bupa’s Sunset Care Home was recognised for revolutionising its working culture with the People Love Working at Bupa award. An international award it is held in high regard at Bupa. Listen to their story.



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