Parkhaven Hospital, Mangere East, Auckland
Parkhaven Hospital is a multicultural hospital that prides itself on being sensitive to the needs of different cultures. We offer hospital level care, as well as specialist dementia care (in a separate wing). We are recognised widely within our community, by both health professionals and the families of our residents, for the quality of the compassionate care that we provide. We are also known for our sensitivity to the needs of different cultures.
Our spacious living areas offer a range of choices for relaxation, and we also have a number of gardens which our residents very much enjoy.
Parkhaven is 30 minutes south of Auckland city centre, close to the airport and has strong support and involvement from the Mangere, Manukau, Manurewa and Papatoetoe communities. Residents and visitors are welcomed by Parkhaven's pet cat, who sits proudly at the reception desk.
Our passion is to make each day as enjoyable as it can be, for each of our residents. We like to get to know each person’s individual likes and dislikes, so we can build the care we give and the activities we provide around this. We support each resident to be as independent as they are able, and enjoy Parkhaven as their home.
We welcome your enquiry and can help with the process of coming into a care home.
Specialised care
Parkhaven provides a safe, secure and supportive environment for older people who can no longer live independently.
Our services include:
- Specialised dementia care
- Hospital-level care
- Respite care / carer relief
We have strong relationships with local General Practitioners, who visit us regularly, and with support services such as Needs Assessment and Service Coordination (NASC) teams and Hospice.
Quality assured care
All providers of healthcare are required to undergo a certification (audit) process every so often against national health standards. Click here to read the latest audit results for Parkhaven. These results are also available on the Ministry of Health’s national website.
As well as these external audits we seek direct feedback from residents and their families on how well we meet their needs in these areas through our annual Resident Satisfaction Survey. View the latest results Parkhaven's Resident Satisfaction survey here.
As a company our aim is constant improvement, through measurement of key quality indicators such as how often residents are falling and how frequently are infections occuring. Our focus is on keeping our residents safer. See our progress on these measures here.
Individualised care
We pride ourselves on providing exceptional standards of individualised care, 24 hours a day, according to each resident’s tailored care plan. We really get to know our residents, so that we can meet their emotional and social needs, as well as their physical ones.
A warm, homely, inclusive environment
It’s very important to us that our residents feel at home. We welcome visitors at any time, and encourage our residents to personalise their rooms.
Parkhaven Hospital is home to many residents from culturally and linguistically diverse backgrounds. Some of our staff are multi-lingual, and we have positive, established relationships with local Kaumatua.
Community and activity
Our residents have a variety of lounge areas in which they can relax, entertain guests or socialise with other residents. We know how important it is to keep in touch with friends and family, so our door is always open to guests. Our wide-ranging activities programme provides variety, stimulation and enjoyment to our residents’ days.
See For Yourself
The best way to see what makes Parkhaven Hospital special is to visit us. Please feel free to pop in at any time, or contact our reception on 09 275 6069 to arrange an appointment with the Facility Manager or Clinical Manager.